Shipping Policy
Introduction
At David Expedition, we strive to provide fast and reliable delivery services worldwide. This Shipping Policy outlines our shipping costs, delivery times, and handling procedures. By placing an order with us, you agree to the terms detailed below.
1. Shipping Costs
1.1. Shipping costs vary depending on the destination and the size/weight of your order.
1.2. The exact shipping cost will be calculated at checkout and included in your total order amount.
1.3. Occasionally, we may offer promotional discounts or free shipping for specific regions or order values.
2. Delivery Times
2.1. We deliver worldwide with an estimated delivery time of 5 to 7 business days from the date of order confirmation.
2.2. Delivery times may vary depending on your location and unforeseen circumstances, such as customs delays or natural events.
3. Handling Procedures
3.1. Orders are processed within 1-2 business days after being placed.
3.2. Once your order is processed, you will receive a confirmation with the estimated delivery date.
3.3. Products are carefully inspected and securely packaged to ensure they reach you in excellent condition.
4. Cash on Delivery (COD) Payment
4.1. We exclusively offer cash on delivery (COD) as the payment method.
4.2. Customers must have the exact amount ready upon delivery, as our delivery partners may not provide change.
5. International Shipping and Customs
5.1. We ship worldwide to most countries. However, delivery to remote areas may require additional time or incur extra charges.
5.2. For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.
5.3. Customs processing may delay delivery; such delays are beyond our control.
6. Missed Deliveries
6.1. If you are unavailable at the time of delivery, our courier partner will attempt a second delivery.
6.2. If delivery attempts fail, the order may be returned to us. In such cases, you will need to contact us to reschedule delivery, which may incur additional shipping fees.
7. Damaged or Incorrect Orders
7.1. If your order arrives damaged or incorrect, contact us within 3 days of delivery with details and photographic evidence.
7.2. We will arrange a return or exchange in accordance with our Refund and Return Policy.
8. Contact Us
For questions or concerns regarding your shipment, please reach out to us at: [email protected].